Shipping policy

Thank you for visiting and shopping at Kael Decor. The following are the terms and conditions that constitute our Shipping Policy.

1. DOMESTIC SHIPPING POLICY

Shipment Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be be delayed by a few days. Please allow additional transit time for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

2. SHIPPING RATES & DELIVERY ESTIMATES

We believe in complete transparency. All our product prices already include any applicable taxes, meaning there are no additional tax fees added to your order at checkout.

Shipping charges for your order will be clearly displayed before you complete your purchase:

Shipping Method: Free Standard Shipping (United States)

Shipping Cost: FREE

Estimated Delivery Time: 7–12 business days

The only amount you pay at checkout is the listed product price. There are no additional shipping charges for standard shipping within the United States.

3. SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours.

4. CUSTOMS, DUTIES AND TAXES

As noted above, all relevant internal taxes are included in our product prices, so you will see no unexpected tax surcharges at checkout. For international shipments, any local customs duties or tariffs imposed after shipping by your specific jurisdiction remain the responsibility of the customer.

5. DAMAGES

Kael Decor is not liable for products damaged or lost during shipping. If you receive your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. CONTACT INFORMATION

If you have any questions about our shipping practices or your order status, please contact us:

Store Name: Kael Decor

Company Name: Kael Decor LLC

Website: https://kaeldecor.com

Email: support@kaeldecor.com

Phone Number: +1 (719) 642-0657

Address: 1007 S 14th St, Lamar, Colorado 81052, United States